“Customer interaction” is a barometer of corporate activities. ePartners is a consulting group specializing in “customer interaction” and consulting for strategic business re-organization. The team consists of consultants who have experience in running contact centers and analysts who is excel in data analysis techniques. We are able to offer the latest techniques and best practices in the contact center industry though our Limebridge alliance made with consulting companies in over ten countries.
We show the path leading toward systematic improvement and reformulation with concrete results. A notable characteristic in our service is consistency whether it in giving practical, realistic recommendations, clear achievement goal setting or shifting of know-how to accommodate new circumstances.
Who we’ve worked with:
We have an extensive list of domestic and international clients across Japan:
Aflac, Amazon.co.jp, Amway, ANA, Benesse, Club Med, Denwa Housou Kyoku, Folli Follie, Fujitsu, Hermes, Hyatt, JCB, Johnson & Johnson, Lands End, McDonalds, Nissan, Nuance, Softbank, Toyota Media Service.