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March 2013

Chief Customer Officer Forum, UK

March 6, 2013 @ 10:00 pm
Central Working, 6-8 Bonhill St
London, EC2A 4BX United Kingdom
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First meeting in 2013 of the Chief Customer Officer Forum in 2013

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May 2013

Chief Customer Officer Forum (CCOF), Sydney, Australia

May 15, 2013 @ 8:00 am - 5:00 pm
tbc Sydney, Australia

Confirmed date for the Australian Chief Customer Officer Forum at the Intercontinental Hotel, Sydney.

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October 2013

Chief Customer Officer Forum (CCOF), Melbourne, Australia

October 23, 2013 @ 8:00 am - 5:00 pm
tbc Australia

Confirmed date for the Australian Chief Customer Officer Forum (CCOF) in Melbourne. Venue to be confirmed. LimeBridge colleagues from around the world will be taking part.

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November 2013

CCMA National Conference

November 6, 2013 @ 9:30 am - 5:00 pm
River Room, Millbank Tower, Albert Embankment
London, SW1P 4QP United Kingdom

Peter Massey will be chairing a panel of contact centre directors to debate on the future of contact centres. More information at the CCMA site. Free to CCMA members and £495 to non members.

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Chief Customer Officer Forum, UK

November 6, 2013 @ 6:00 pm - November 7, 2013 @ 4:00 pm
Workshare, 20 Fashion St
London, E1 6PX United Kingdom
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The last forum of 2013, our 7th year, will be based in the East End, near the City of London. It will be hosted at Workshare in Fashion St - an innovative software business where one of the CCOs now works. The agenda will include some time to discuss members' current issues. We'll also be peeping into digital marketing, an update on how social including how it has been changing multichannel support, dealing with segmentation and international geographies. We will be…

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Chief Customer Officer Forum, US

November 13, 2013 @ 12:05 pm - November 14, 2013 @ 5:00 pm
Austin, TX, United States

The winter semi annual meeting for US CCOF members will be based in Austin Texas. The CCO Forum in North American is for senior customer experience and customer contact executives.

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Capita Client Forum, UK

November 28, 2013 @ 9:30 am - 3:00 pm
Unnamed Venue Leeds, United Kingdom

Peter Massey will be presenting on customer effort and interviewing award winners from BT's NetEasy programme. The event is organised by outsourcer Capita Customer Managment for their client base and is in Leeds.

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April 2014

Chief Customer Officer Forum, UK

April 2, 2014 @ 6:00 pm - April 3, 2014 @ 4:00 pm
Brasenose College, High St
Oxford, OX1 4AJ United Kingdom
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The first forum of 2014 will be hosted inside Brasenose College, next to the Radcliffe Camera and at the heart of the dreaming spires of Oxford. Members will stay in college, a unique experience.

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June 2014

Chief Customer Officer Forum, UK

June 18, 2014 @ 6:00 pm - June 19, 2014 @ 4:00 pm
Ham House, Ham Street, Ham
Richmond-upon-Thames, Surrey TW10 7RS United Kingdom
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The second forum will be hosted by the National Trust at Ham House. Reputedly one of the finest 17th century stately homes and gardens in the UK, along the Thames near Richmond. It promises to be an excellent dining experience as well as a stimulating environment for conversation and learning. How to get there.  

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October 2014

Chief Customer Officer Forum, UK

October 8, 2014 @ 4:00 am - October 9, 2014 @ 6:00 pm
London, United Kingdom

Central London venue to be confirmed, but likely to be at HR Owen's Jack Barclay showrooms in Berkeley Square, surrounded by automotive porn!  

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