Limebridge Alliance member

www.epartners.jp

e.Partners increases the speed of market entry and reduces the risk of failure by enabling Western high tech companies when operating in the Japanese market. e.Partners also helps Japanese companies adapt the best of western contact centre principles within their own marketplace.

e.Partners primary services are as follows:

Contact centre strategic consultating

eCRM Technology introduction support

Japan/Asia entry support for overseas vendors

Contact centre strategic consultation

Contact centre assessment

Operation and management strategy

Process and quality review

Contact centre consolidation/decentralisation

CSR/SV/Manager training

Various consultation services necessary for overseas companies aiming to entry Japan /Asia market. Services include but not limited to:

Entry strategy

Headhunting/recruiting

Channel development

eCRM technology introduction support

Support companies to introduce and establish long-lasting eCRM infrastructure

			Activeo
			Ad Scopum
			Budd
			Celtycs
			LimeBridge Hong Kong
			Detter Consulting
			Driva Solutions
			e.Partners
			LimeBridge Australia
			Rhea Consulting

Customer service centre, Amason.co.jp

Localisation and marketing consultation for US consumer software manufacturer, advanced consultation for US CRM software manufacturer

Customer self-service by EWF, call scripting analysis and advanced consultation service for Edify Japan.

Amazon Japan, CENTEREX, Itochu Techno-Science, Career Bank, FolliFollie Japan, AOL

Osamu Taniguchi

3-7-16-502
Shirogane
Minato-ku
Tokyo
108-0072
Japan

t: International +81 3 5791 4925

e: otaniguchi@epartners.jp
w: www.epartners.jp

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